Profile

A Technical PM with a background in Program Management, data analysis (day to day), Electronics Engineering (by education), actively practice and preach privacy & data security to anyone willing to listen, and am a passionate nerd / maker.

I'm highly motivated from learning new skills and am currently chasing a Master's Degree of Computer Science - with an emphasis on Data Science.

Education

Bachelor of Science Degree

Computer and Electronics Engineering   -   San Bernardino, CA     (2009)


Associate of Science Degree

Electronics and Communications Engineering   -   San Bernardino, CA     (2007)

Work Experience

Technical Program Manager

Netops Supply Chain Asset Management - Google Inc.     (2019 - Current)


  • Improve SOX compliance and hardware life cycle within Google's network infrastructure
  • Utilize SQL and available data sources to improve gaps in hardware reporting datasets
  • Unify and sync available network reporting tools to prevent further backend fragmentation
  • Locate process gaps and pursue meaningful impact via automation

Program Manager

Netops Supply Chain, Google Inc.     (2016 - 2019)


  • Reduced failed production network hardware downtime by 50% in 2016 and an additional 29% in 2017
  • Learned SQL for building metrics dashboards that improved accuracy, transparency, and compliance of Technical Infrastructure SLOs
  • Partnered with software development teams for the creation of custom supply chain tools to fit unique program requirements
  • Developed linear, step-by-step process training and documentation utilized by an off-shore call-center for daily operations

Data Center Technician

Netops RMA Team Lead - Google Inc.     (2011 - 2015)


  • 2015 Google Citizenship Award Winner
  • Learned Linux BASH scripting to design tools used by Google network engineering teams - significantly reducing human error
  • Contributed in the deployment, projects, and support of Google's global network infrastructure
  • Maintained network hardware OEM vendor relations and assisted with supporting various contractual obligations

Previous Experience

Manager and Senior Technician

Human Computer - Palm Springs, CA


PC Technician and Instructor

Workforce Development Center, VA Department EDD - Indio, CA


Aircraft Guidance and Control Technician

United States Air Force, Offutt AFB, NE

Skills

Data Analysis

Advanced, 5 Years

SQL, Tableau, Google Data Studio, Google Docs AppScript, Google BigQuery

Enterprise Networking

Advanced, 5 Years

DNS, FTP, SSH, SSL, OSI, VPN, Firewalls, Linux, BASH Scripting

Program Management

Intermediate, 3.5 Years

Omnigraffle, LucidChart, Kanban, Process Improvement, Supply Chain Operations

Additional Skills

Docker, HTML, CSS, Apache, and Nginx

Raspberry Pi and Arduino

Adobe Photoshop

Autodesk Fusion 360

Javascript and Python

Certifications

CompTIA A+, Security+


ETA Certified Fiber Optics Installer


Red Cross CPR